Black Friday Sale 2023 FAQ
Q: What is your Black Friday Sale?
Save an extra 40% off all sale items. We will also have doorbusters on Friday, 11/24, and Monday, 11/27.
Q: Is there a code?
Nope. No code is needed for this sale - your discount will reflect once added to your cart.
Q: Can I pre-load my cart?
We highly recommend not to. We suggest adding items to your wishlist.
Q: Will new items be added during the sale?
Yes - we are adding new sale items at the start of our sale on Wednesday, 11/22, at 4 PM PT. We will also add new doorbusters on Friday, 11/24, at 8 AM PT and Monday, 11/27, at 8 AM.
Q: What time does the sale start and end?
Our sale will begin Wednesday, 11/22, at 4 PM PT. We will add doorbusters on Friday, 11/24, at 8 AM PT and more on Monday, 11/27, at 8 AM PT. Our sale will end Monday, 11/27, at 11:59 PM PT.
Q: Are items final sale?
Yes, all sale items & doorbusters are final sale.
Q: Can I use my 10% VIP code during the sale?
A: Yes, the VIP code will still be active,however, it will only apply to full-price items not included in our sale. Additional codes will not stack with the automatic code.
Q: Can I edit or cancel my order?
A: Unfortunately, due to the high volume of orders - we cannot cancel, change, or adjust any orders. No exceptions. Please ensure your address, sizes, and payment information is correct before checking out.
Q: When will my order ship?
A: Due to the influx of orders during this time - we anticipate all orders will take about 5-10 days to process—reminder: US orders over $25 receive Free shipping.
Q: Will you offer price adjustments?
A: Unfortunately, we can not price adjust any order purchased prior to our Black Friday sale.
Q: Will Afterpay or Shoppay be available?
A: Yes, of course. However, buy now, pay later options can slow down checkout time. Since sale items are limited - we suggest purchasing a gift card the day before using any of our buy now, pay later options.
Q: Will Customer Service be available to answer my questions?
A: Yes! Please contact our Customer service team for assistance or use the chat feature on our site. They can be reached at email@example.com. For questions regarding orders, please do not post in the VIP group or send in DM’s. Unfortunately, our social media team will be unable to assist with orders.
Q: Will items oversell?
A: There is always a chance of overselling due to limitations in our systems and partner systems. Unfortunately, we cannot control that. We have, however, put extra measures in place to avoid this from happening, but from time to time, it is possible.
*BLACK FRIDAY SALE( extra 40% off sale items) is valid from 11/22/2023 at 4:00PM PT to 11/27/2022 at 11:59PM PT. This promo is only valid on already marked-down items. All sale items are FINAL SALE—no returns, no exchanges. This promotion cannot be combined with any other offers or promotions. It cannot be applied to a previous order. No code is required. The Discount will reflect in cart once added. No cancellations. No price adjustments. No order adjustments. No exceptions. Due to the volume of orders, please allow for 2+ weeks for your order(s) to ship. For more information, visit our terms & conditions page.